Voy × Ciudad Colonial Tourism Cluster

Ciudad Colonial Connect

From digital discovery to an immersive experience.

A two-layer digital ecosystem designed to boost the local economy, connect citizens and turn the Colonial Zone into the Caribbean's number-one smart destination.

Alcázar de Colón with map pins
1M
projected annual visitors
US$18M
invested in the district
100+
businesses in the expansion goal
Congested colonial street with alerts

The problem

The physical and economic bottleneck

Despite its cultural appeal, physical infrastructure limits the profitability of local small businesses (MSMEs) and fragments the visitor experience.

86.1%

of MSMEs report a daily parking shortage, discouraging visits and causing excessive wait times.

65.5%

of businesses record monthly sales under 250,000 pesos due to strong seasonality.

28

businesses have recently closed in the district after failing to capture off-season demand.

0%

of local restaurants offer digital reservations integrated into the visitor experience.

The solution

A two-layer ecosystem

We remove physical friction through a joint digital architecture between the visitor and local commerce.

1

The tourist layer (Voy App)

An interactive guide with 3D maps and geofence notifications to discover events and coordinate groups in real time.

2

The MSME layer (Forum Tickets)

The venue's operating system: it unifies ticket sales, digital restaurant reservations, QR scanning and points of sale (POS).

Colonial block with a glass map layer
You've entered Ciudad Colonial
Table ready in 5 min at Angelo's · Tap to reserve
now
🎸 Live bachata 200m away — Casa de Teatro · 9:00 PM

For the tourist

The power of geofence attraction

Our infrastructure maps the Colonial City with pinpoint precision, making the invisible visible.

  • 3D mapsInteractive models with points of interest and directional guidance inside the venue.
  • Geospatial engineCircular and polygonal geofences that detect visitors entering and leaving in real time.
  • Hyper-local notificationsAutomatic messages — e.g. "Table ready in 5 min" — triggered only when crossing a venue's door.

3D maps and immersive walking routes

  • Dual map stackMacro discovery + micro-precision navigation through colonial alleyways.
  • Cultural POIs3D markers highlighting monuments, galleries and restaurants along the route.
  • Parking reliefWith clear directional guidance, visitors park farther away without stress.
Marble model with a golden walking route
Phone showing an AR reconstruction of ruins

Historical immersion with augmented reality

See the past with the eyes of the future: the device camera becomes a bridge across time.

  • Before-and-after reconstructionVisual immersion into fallen monuments right on the 3D map.
  • Masks and filtersVirtual impersonations of historical figures, ready to share.
  • Rewarded routesIncentives for completing the interactive historical circuit.

Live group coordination

We solve the disconnect during massive events through real-time communication.

  • Groups per eventEvery event creates its own coordination space for your group.
  • Chat embedded on the event mapTalk without leaving the map where it all happens.
  • Location sharing inside the event perimeterFind your people in real time, only while the event lasts.
Colonial courtyard at night with connected groups
G
Group · Colonial Night
4 friends inside the event
Where are you? The son already started 🎺
In front of the stage, right side
María shared her location · 80m away
Message the group…
Colonial arches with an operations dashboard

For your business (MSME)

End-to-end operations for the MSME

Forum Tickets digitizes the entire value chain, keeping spending inside the Colonial City.

  • Ticketing and guest listDigital sales, price tiers and on-site access control via QR scanning.
  • Restaurant bookingDigital reservations with table rotation, eliminating physical wait times.
  • Integrated POSA point of sale for food and beverage within the same system.
  • Geospatial analyticsHeatmaps and real-time attendance reports to optimize capacity.

The journey

The complete visitor cycle

We accompany the tourist through every stage of their physical journey.

1

Before · Discovery

Event search, ticket purchase, table reservations and inviting friends via the app.

2

During · Physical-digital experience

Entry detection, 3D map orientation, QR check-in and group coordination.

3

After · Retention and data

Post-event surveys, following organizers, sales analytics and traffic heatmaps.

Colonial village with a geofence ring
Comparison table carved in stone

Strategic advantage

Ecosystem vs. fragmentation

Today's tools force MSMEs onto disconnected platforms. We are the only architecture designed for the end-to-end flow.

CapabilityFragmented platformsCiudad Colonial Connect
Real-time geofence
On-site group coordination
Unified F&B POS and booking
3D event maps

(Google Maps, GetYourGuide, Eventbrite)

Culture

The definitive cultural hub

A unified digital gateway connecting visitors with Santo Domingo's vibrant art scene.

Emerging artists

Dedicated profiles with a bio, social links and upcoming exhibitions.

Galleries and venues

Interactive listings with information, 3D visual tours and step-by-step guided routes.

One cultural calendar

Full consolidation of cultural events, workshops and exhibitions specific to the Zone.

Art gallery under colonial arches

Implementation

Implementation roadmap

A staged, low-risk rollout to guarantee local adoption.

1
Phase 1 — Turizoneando pilotQ3 2026

Deployment at 3 key Parque Colón events for initial validation.

2
Phase 2 — Operational integration

Full sync of the app with Forum Tickets for anchor MSMEs.

3
Phase 3 — ExpansionQ4 2026

Full-scale rollout to reach 100+ businesses (restaurants, venues, organizers).

4
Phase 4 — Data intelligence2027

Analytics dashboards (heatmaps, seating ROI) delivered directly to the Cluster.

Four phases carved in stone above a pool

Ciudad Colonial Connect: the digital cultural hub

From discovery to the on-site experience.

  • A two-layer interactive ecosystem.
  • Connects citizens with cultural events.
  • Empowers emerging artists and local MSMEs.
  • Solves physical friction through spatial technology.
Taíno rosette carved in stone on a pedestal

Take it with you

Download Voy and explore the Colonial City.

Events, 3D maps, your group and your reservations — all in one app, available today on iOS and Android.

Free · English and Spanish

Turizoneando festival screen in the Voy app
Ciudad Colonial Connect — Voy × Ciudad Colonial Tourism Cluster