Ciudad Colonial Connect
From digital discovery to an immersive experience.
A two-layer digital ecosystem designed to boost the local economy, connect citizens and turn the Colonial Zone into the Caribbean's number-one smart destination.
The problem
The physical and economic bottleneck
Despite its cultural appeal, physical infrastructure limits the profitability of local small businesses (MSMEs) and fragments the visitor experience.
of MSMEs report a daily parking shortage, discouraging visits and causing excessive wait times.
of businesses record monthly sales under 250,000 pesos due to strong seasonality.
businesses have recently closed in the district after failing to capture off-season demand.
of local restaurants offer digital reservations integrated into the visitor experience.
The solution
A two-layer ecosystem
We remove physical friction through a joint digital architecture between the visitor and local commerce.
The tourist layer (Voy App)
An interactive guide with 3D maps and geofence notifications to discover events and coordinate groups in real time.
The MSME layer (Forum Tickets)
The venue's operating system: it unifies ticket sales, digital restaurant reservations, QR scanning and points of sale (POS).
For the tourist
The power of geofence attraction
Our infrastructure maps the Colonial City with pinpoint precision, making the invisible visible.
- 3D mapsInteractive models with points of interest and directional guidance inside the venue.
- Geospatial engineCircular and polygonal geofences that detect visitors entering and leaving in real time.
- Hyper-local notificationsAutomatic messages — e.g. "Table ready in 5 min" — triggered only when crossing a venue's door.
3D maps and immersive walking routes
- Dual map stackMacro discovery + micro-precision navigation through colonial alleyways.
- Cultural POIs3D markers highlighting monuments, galleries and restaurants along the route.
- Parking reliefWith clear directional guidance, visitors park farther away without stress.


Historical immersion with augmented reality
See the past with the eyes of the future: the device camera becomes a bridge across time.
- Before-and-after reconstructionVisual immersion into fallen monuments right on the 3D map.
- Masks and filtersVirtual impersonations of historical figures, ready to share.
- Rewarded routesIncentives for completing the interactive historical circuit.
Live group coordination
We solve the disconnect during massive events through real-time communication.
- Groups per eventEvery event creates its own coordination space for your group.
- Chat embedded on the event mapTalk without leaving the map where it all happens.
- Location sharing inside the event perimeterFind your people in real time, only while the event lasts.

For your business (MSME)
End-to-end operations for the MSME
Forum Tickets digitizes the entire value chain, keeping spending inside the Colonial City.
- Ticketing and guest listDigital sales, price tiers and on-site access control via QR scanning.
- Restaurant bookingDigital reservations with table rotation, eliminating physical wait times.
- Integrated POSA point of sale for food and beverage within the same system.
- Geospatial analyticsHeatmaps and real-time attendance reports to optimize capacity.
The journey
The complete visitor cycle
We accompany the tourist through every stage of their physical journey.
Before · Discovery
Event search, ticket purchase, table reservations and inviting friends via the app.
During · Physical-digital experience
Entry detection, 3D map orientation, QR check-in and group coordination.
After · Retention and data
Post-event surveys, following organizers, sales analytics and traffic heatmaps.


Strategic advantage
Ecosystem vs. fragmentation
Today's tools force MSMEs onto disconnected platforms. We are the only architecture designed for the end-to-end flow.
| Capability | Fragmented platforms | Ciudad Colonial Connect |
|---|---|---|
| Real-time geofence | ✕ | ✓ |
| On-site group coordination | ✕ | ✓ |
| Unified F&B POS and booking | ✕ | ✓ |
| 3D event maps | ✕ | ✓ |
(Google Maps, GetYourGuide, Eventbrite)
Culture
The definitive cultural hub
A unified digital gateway connecting visitors with Santo Domingo's vibrant art scene.
Emerging artists
Dedicated profiles with a bio, social links and upcoming exhibitions.
Galleries and venues
Interactive listings with information, 3D visual tours and step-by-step guided routes.
One cultural calendar
Full consolidation of cultural events, workshops and exhibitions specific to the Zone.

Implementation
Implementation roadmap
A staged, low-risk rollout to guarantee local adoption.
Deployment at 3 key Parque Colón events for initial validation.
Full sync of the app with Forum Tickets for anchor MSMEs.
Full-scale rollout to reach 100+ businesses (restaurants, venues, organizers).
Analytics dashboards (heatmaps, seating ROI) delivered directly to the Cluster.

Ciudad Colonial Connect: the digital cultural hub
From discovery to the on-site experience.
- A two-layer interactive ecosystem.
- Connects citizens with cultural events.
- Empowers emerging artists and local MSMEs.
- Solves physical friction through spatial technology.

Take it with you
Download Voy and explore the Colonial City.
Events, 3D maps, your group and your reservations — all in one app, available today on iOS and Android.
Free · English and Spanish